• Koda wearing our 'Bumble Bee' Bandana & Scrunchie.


RETURNS & CARE POLICY

Due to the handmade nature of our products sometimes the pattern placement may differ from item to item and may not look identical to the image on our website. 

Unfortunately we do not accept returns due to change of mind, however if there is a fault with your item please notify us within 7 days of receiving your order. We will require the faulty item to be returned at your cost and a replacement item will be sent out at our cost. 

All items should be hand washed/spot wiped only and air dried not in direct sunlight.
We recommend you remove your items prior to rough or dirty play to ensure the quality of the product lasts. 


SHIPPING POLICY

All of our items are handmade, please allow 1-4 working days for your order to be processed. 
Shipping time frames are then added on after the processing time has been complete. 

Leola Co does not take any responsibility for any postage loss or postage damage to your items that may occur during the postage process. 

Note: if you select the $4.50 shipping method there is no tracking numbers provided, tracking is provided for our $10+ shipping methods and you will receive your tracking number in your shipping confirmation email. 


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